FAQ'S

Q1: Is a deposit required to secure the booking?
A1: To secure your date, a deposit of £200 is required with the remaining balance being paid 6 weeks before the wedding. Once the deposit is paid we email your deposit paid invoice and contract with all the T&C’S which you sign and return back to us. We also have an initial meeting and consultation before the wedding, and on the run-up to the day.
 
Q2: What time do you arrive on the morning of the wedding?
A2: This will be discussed at the consultation, but unless we are doing bridal or groom prep, we normally arrive at least 1 hour before the ceremony so that we can set up and get external and internal shots of the ceremony venue.
 
Q3: How discreet are you on the day?
A3: We are exceptionally discreet when filming; this is what we pride ourselves on. We film in a relaxed natural style.
 
Q4: How long is the wedding presentation video and do we get to choose the music?
A4: The wedding film varies depending on the length of ceremony and speeches, but normally the fully edited version lasts between 1.5 hours and 3 hours in length. Highlight sneak peaks are around 5 minutes in length. You choose 8 to 10 songs for the film which we use in throughout the production, excluding the ceremony, speeches and evening dances.
 
Q5: When will we receive our Wedding film?
A5: Depending on the time of year (taking in to account the busy periods) our turnaround time is anywhere from 10-20+ weeks.
It can take 2-3 weeks to edit your wedding, but we have a queue of wedding films that we are working on.
Your wedding presentation will also be available online with your own secure password so you can share it with your family & friends. We also offer extra USB’s and DVD’S  at an additional cost.
 
Q6: What is the advantage of two videographers rather than one?
A6: Your day will be captured from multiple angles with multiple cameras to ensure the best possible coverage, especially during the ceremony, speeches and evening reception. With two videographers, one can be filming the Bridal party arriving whilst the second videographer is filming their fiancé and guests. After the ceremony, one videographer will cover the photo-shoot whilst the other will be filming the guests mingling and any daytime entertainment provided and internal dining room shots.
 
Q7: What cameras do you use on the day?
A7: We use a range of highly professional video cameras and DSLR cameras, with a minimum of two cameras being used throughout the day depending on the size of the wedding and the size of church or hotel.

Q8: Do you have insurance?
A8: We have professional business insurance including public liability, professional indemnity & equipment cover.

Q9:  How do we go about booking the Drone service?
A9: The Drone service can be limited though depending on locations and the weather on the day, but full T&C’s would be available from A View From Above Ltd.
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Q10: Why choose Ultimate Moments Videography?
A10: We are exceptionally passionate about your wedding day. We know the importance of your wedding film. We are friendly and approachable and absolutely nothing is a problem for us on your special day. We go that extra mile to ensure that your wedding presentation is a lifetime memory.

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